The Terms of Service refer to the terms and conditions under which services are provided, and purchases are supplied and delivered to you as a buyer on the website owned and operated by Meroza Pharma at www.merozapharma.com. Please read these terms carefully before proceeding with a purchase on the website. Your submission of an order through the website constitutes your agreement to these Terms of Service and your immediate compliance with the provisions contained within them. Any new features or tools added to the current store are also subject to the Terms of Service. You can review the latest version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to periodically check this page for changes. Continuing to use or access the website after any changes are posted constitutes acceptance of those changes.
Additionally, please read our Privacy Policy, as your use of the website and these Terms of Service are subject to our Privacy Policy.
Section 2 – Terms of Purchase
Order Acceptance: Your order will be accepted by us when we notify you of acceptance in writing (whether by email or mobile SMS). If we are unable to accept your order, we will notify you in writing or through a phone call, and no amount will be deducted from your account.
Payment: By placing an order, you authorize us or any third-party specialized in electronic payment processes to deduct the purchase amount from your credit or debit card balance. Please note that we accept payments via:
- Credit or debit cards.
- Your electronic wallet.
- Cash on delivery (up to 10,000 EGP). We may add or remove certain accepted payment methods at any time without prior notice.
Order Cancellation:
You can cancel your order immediately before the product is shipped for any reason.
Order Cancellation by Us:
We reserve the right to cancel your order in the following cases:
- Failure to pay for purchases when due.
- Your failure to provide us with the necessary information for product delivery within a reasonable time that we specify.
- Your failure to allow us to deliver the products to you within a reasonable time or failure to accept the products.
- Attempting to make wholesale or multiple purchases of similar products.
Our product prices are subject to change without notice, and we reserve the right at any time to modify or discontinue the service (or any part or content thereof) without notice at any time. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the service.